Shipping policy

Thank you for choosing Decor Helm for your home decor needs. Our Shipping Policy outlines the details of our shipping processes to ensure transparency and a seamless shopping experience for our valued customers.

1. Order Processing Time:

All orders are processed within 1-3 business days from the date of purchase, excluding weekends and holidays. This processing time allows us to carefully prepare and quality-check your items before dispatch.

From the date of purchase, it takes between 5 and 7 days for delivery across India.

2. Shipping Methods:

We offer standard shipping options to cater to your preferences. Shipping costs and estimated delivery times will be calculated at checkout based on your location and chosen shipping method.

3. Shipping Locations:

Decor Helm currently ships within India. Please ensure that your shipping address is accurate and complete to avoid any delays.

4. Order Tracking:

Once your order is dispatched, a shipping confirmation email containing tracking information will be sent to you. You can track the status of your shipment using the provided tracking number on our website or through the designated courier service.

5. Shipping Charges:

Shipping charges are determined based on the weight of the items, shipping method selected, and the destination. The applicable shipping fees will be displayed at checkout for your review before completing the purchase.

6. Customs and Duties:

For international orders, customers are responsible for any customs duties, taxes, or fees imposed by the destination country. Decor Helm is not liable for delays or additional charges incurred during customs processing.

7. Delivery Delays:

While we strive to meet estimated delivery times, external factors such as weather conditions, customs clearance, or other unforeseen circumstances may impact delivery schedules. Decor Helm will not be held responsible for such delays.

8. Incorrect Addresses:

Customers are responsible for providing accurate shipping information. DecorHelm.in will not be liable for orders delivered to incorrect addresses provided by the customer.

9. Order Changes and Cancellations:

Once an order is placed, changes or cancellations are not guaranteed. Please review your order carefully before confirming the purchase.

If you have any questions or concerns regarding our Shipping Policy, feel free to contact our customer support at support@decorhelm.in.

Thank you for choosing Decor Helm for your home decor needs. We appreciate your trust and look forward to serving you.

Sincerely,
Decor Helm Team