The Empress

• Please note that product images may vary in color and appearance due to differences in photography techniques, lighting conditions, and individual monitor settings.
• For limited edition or handcrafted products, variations and unique characteristics may occur, making each item one-of-a-kind.
• Accessories shown in product images are not included unless explicitly mentioned in the product description.
• Product sizes and dimensions are approximate and may vary slightly. Please refer to product specifications for precise measurements.
• Product availability is subject to change without notice. We strive to maintain up-to-date stock levels but recommend checking product availability before placing an order.
• Prices and promotions are subject to change. While we make every effort to ensure accurate pricing, errors may occur. In such cases, we reserve the right to cancel or adjust orders.
• Refer to our Returns and Exchanges Policy for information on returning or exchanging products.
• We are not liable for any indirect, consequential, or incidental damages resulting from product use or purchases.

Decor Helm Return Policy: Your Satisfaction Matters

At Decor Helm, we prioritize your satisfaction and want you to love your home decor as much as we do. If for any reason you're not completely satisfied with your purchase, we're here to help!

Hassle-Free Returns:

We offer a 7-day return window from the date of delivery as per the confirmation received from our courier partners. This window applies to the following scenarios:

• Damaged Products: If your item arrives damaged, please don't hesitate to contact us.
• Manufacturing Defects: Any product with a manufacturing defect qualifies for return.
• Incorrect Products: We strive for accuracy, but if you receive an incorrect item, let us know!

Festive Sale Returns:

During our annual festive sales, we offer store credit valid for one year from the date of issue instead of cash refunds.

Initiating Your Return:

Starting your return is simple! Reach out to our friendly customer service team at support@decorhelm.in or call us at +91 62900 05273 to initiate the return process.

Breakage and Transit Damage:

In case of breakage or any damage during transit, please send a clear unboxing video of the product via WhatsApp to +91 62900 05273. We'll address the issue immediately. Please ensure gentle handling during the unboxing.

Return Packaging:

To ensure the safe return of your item, even if it's broken, please include the original packaging with any foam and cushioning inside. This helps us prevent further damage during the return journey.

Our Commitment:

We stand behind the quality of our products and are committed to making your return experience smooth and efficient. If you have any questions or concerns, don't hesitate to contact us.